Frequently Asked Questions

I am new to EMDR. Can Virtual EMDR be used by beginners?

Yes. Virtual EMDR was designed to be used by both beginners and experienced users.

Many of our users have no prior experience with EMDR and are able to use Virtual EMDR successfully.

If you need help getting started, check out our Coaching Package with a 60-minute personalized coaching session.

What are the differences between Virtual EMDR and traditional EMDR therapy?

Virtual EMDR follows established protocols used by many EMDR practitioners worldwide.

As an online self-guided program, Virtual EMDR has differences compared with "traditional" therapy offered by a trained professional.

Read what other users have to say about the benefits and trade-offs of each format.

I am already seeing a therapist. Should I use Virtual EMDR at the same time?

Yes, many users use Virtual EMDR to support their sessions with a therapist.

For example, they use Virtual EMDR at home on the days or weeks when they do not have an appointment. They also use Virtual EMDR when unexpected triggers happen, and they need support immediately.

You can also download your Session Worksheets and share them with your therapist.

Can Virtual EMDR recommend some therapists in my area?

You can find local therapists through referrals, directory searches, and contacting your local professional EMDR organization. Virtual EMDR is not affiliated with any professional EMDR organization.

For therapists who offer EMDR remotely (Skype, Zoom), check out Virtual EMDR's Therapist Network.

How many sessions of Virtual EMDR do I need? How often should I do a session?

Everyone's situation is different. It is not possible to provide guidelines on the number and frequency of sessions that you will need.

As you start your treatment, you will get familiar with the changes you experience after each session. Continue working on each issue until it no longer causes you emotional distress when you think of them.

Virtual EMDR helps you track your pre- and post-session Emotional Distress Rating, so you can see the progress you are making over time.

Read what other users have to say about how they use Virtual EMDR.

I'm still feeling some emotional distress after my session. Can I start another Virtual EMDR session immediately?

Many emotional issues will require more than one Virtual EMDR session to resolve. This is especially if they are complex or long-standing.

It is not recommeded to do back-to-back sessions of Virtual EMDR. Strong emotions are brought up during the session, and you need to allow these to subside fully before starting another session.

With Virtual EMDR's unlimited access, take the time you need to absorb the benefits of each session before starting the next one.

Read what other users have to say about how they use Virtual EMDR.

What results can I expect after each session?

Results will vary from person to person, and even from session to session.

In general, most people report experiencing a positive result after each session.

In a study of over 1,600 Virtual EMDR sessions, users self-reported that their Emotional Distress Rating decreased by almost 2 points (on a 10-point scale) after the session.

However, do not compare yourself to others. Take pride of the progress you are making in managing your emotions more effectively.

Does Virtual EMDR provide therapy advice or support over the phone or online?

Virtual EMDR is designed to be a self-guided program which can be used without the help of a therapist.

Virtual EMDR does not provide therapy advice as part of our packages. If you require ongoing professional support, please consult a trained professional in your area.

You can also find therapists offering remote EMDR sessions in our Therapist Network

Can EMDR be done on your own?

Yes, thousands of people have already done EMDR on their own! Learn how with this free eWorkbook

What equipment do I require?

No special equipment is required! All you need is a set of headphones, and a computer or large-screen tablet.

Choose a screen that is large enough for your eyes to move from side-to-side when using the Eye Movement Tool. Do not use or mobile phones or small tablets.

Virtual EMDR also offers a free audio-only "Bi-Beats" App for on-the-go use and for visually-impaired users. Download it here:

How much time do I need for my first session?

Set aside at least 20 minutes (where you will not be disturbed) for each session.

If you are new to EMDR, set aside 30 minutes for your first session. This allows you more time to get familiar with the process and questions.

Is Virtual EMDR available in other languages?

Virtual EMDR is currently available only in English. We plan to offer other languages over time.

Where can I get more information about EMDR?

Information on EMDR is widely available online and from trained professionals in your area. There has been extensive research done on the effectiveness of EMDR for mental health conditions, such as PTSD, depression and addiction.

Check out our Resources for relevant articles and diagnostic tools you can use.

What is the "3 day free trial"?

Virtual EMDR offers a 3-day free trial for you to try the program.

Cancel your subscription within the 3 days with no charge to your credit card.

Can I get a refund after the "3-day free trial"?

We hope that every person will find Virtual EMDR invaluable in your healing journey.

If you are not 100% satisfied with your experience, we do consider refunds after the 3-day free trial on a case-by-case basis. Contact us and let us know what we can do better.

Does my subscription automatically renew?

Subscriptions to Virtual EMDR automatically renew upon expiry. You can turn off auto-renew on your Profile page.

Note that subscriptions renew at the prevailing rates. Coupons or discounts apply only to the initial sign-up. Free 1-month access packages do not renew.

Do you offer discounts or free subscriptions?

Virtual EMDR is proud to offer free 1-month access to all military, uniformed services, and first responders. Find out more details of our program here.

Our Mission is to make mental health care accessible to all. If you need Virtual EMDR but cannot afford it, pls Contact us to see how we can help. We sometimes provide discounted or free subscriptions in exchange for your testimonial or word of mouth referral.

We also regularly send out coupons to our community. Sign up for our mailing list to receive coupons for yourself and to share with your loved ones.

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